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Q How to order CNRM machine products and what payment and trade terms are acceptable?
A Once the customer has determined the relevant machine, they can communicate with the sales specialist to determine the contract content according to the requirements and technical terms under the framework of international trade and contract commercial law. We can accept payment terms as T/T, L/C at sight, D/P, etc., and trade and transportation terms such as EXW, FOB, CNF, CFR etc., are all acceptable.
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Q What is the after-sales guarantee of CNRM machines? How to ensure the after-sales service of the machine?
A Yes, CNRM machines promise a one-year warranty for the main unit and a half-year warranty for electronic components. The company is equipped with a 24-hour response after- service team, and the after-sales service guarantee is also written into the text in the form of a contract agreement. CNRM focuses on corporate Influence and quality, and will not be a one-time machine manufacturer or a periodic manufacturer for a period of time. This is our after-sales guarantee and our CNRM service commitment.
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Q Can the CNRM machine provide turn-key projects service? Such as from raw materials to finished product line or rope sales?
A Yes, CNRM provides a complete line of rope machines for turn-key projects. Customers only need to inform their target products, and we will help them solve how to select related machine models and provide best optimal scheme for customers to choose.
